World Class Customer Experience

Helping you to turn talk into action and profit!


The JXD Consultants team possess a vast range of experiences and expertise that can be made available to your business to help you move ahead of your competition.

Our Approach


JXD Consultants can provide you with preset or bespoke workshops to provide education to you and your teams on the importance and benefits that an enhanced customer experience can provide

CX Workshops


Our team is passionate about Customer Experience and the benefits it can provide, if you would like us to inspire you and your teams then please get in touch, we look forward to hearing from you.

Be Inspired


To assist you in the development of your Customer Experience capability we have provided a range of resources to help you navigate the challenges and pitfalls and to assess where you are today

Free Resources

A Pragmatic Approach

Practical experience and business focused

In our experience there is a lot of talk and too little action taken when it comes to achieving the tangible benefits available when you deliver worlds class customer experience. Getting it right starts in the boardroom and involves everyone in the business. We inspire and support owner managed businesses, SME's and Global Enterprises to achieve their business objectives with practical, pragmatic and expert advice on how to deliver a customer experience that gets you noticed for the right reasons.

More on JXD Consultants

Latest articles

Who owns Customer Experience?

06 / 08 / 19

Read more

Costing the Business

06 / 08 / 19

Read more

The directors cut

13 / 03 / 19

Read more

The 7 P's of Customer Experience

Download your free E-Book!

John Morris has been pulling together content from experiences and the 7P's research project for their new book to be published shortly. In the meantime you can read more about the 7P's in our free e-book.

More info