The JXD Blog

Is Customer Experience really paying its way?

23 / 07 / 18

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Customer Experience, the directors cut

21 / 07 / 18

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Is Customer Experience just Total Quality Management reimagined?

28 / 06 / 18

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I want to feel special, but don’t make it creepy.

07 / 06 / 18

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Is Customer Experience really the Day Job?

25 / 05 / 18

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Sales - a vital part of CX

14 / 05 / 18

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What's your Star Sign?

03 / 05 / 18

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Take your time it’s your decision

19 / 04 / 18

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Surveys and Insights

10 / 04 / 18

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