It’s been a busy time for JxD Consultants as the news gets out about the need for better customer experiences and not just in the UK.
JxD Consultants were invited to participate in the GCC (Gulf Cooperation Council) patient experience program. The GCC comprises of countries of the Middle East, (Saudi Arabia, Oman, UAE, Kuwait, Bahrain, Qatar)
This event is where all the hospitals within the GCC come together to discuss, compare and contrast the various opportunities to improve the experiences of their patients.
John Morris of JxD Consultants (Customer Experience Specialists) was invited to participate as a judge and panellist for this event as being part of the “Expert Panel” discussing how to improve response times for patients.
The event held in Sofitel HotelAbu Dhabi spanned over 2 days and covered a range of topics centred around improving the experience of patients and their families in both Public and Private medical facilities. The second day included the prize giving with John Morris being one of the prize givers for the event.
Following on from this event JXD Consultants are now being invited to participate in the FUTURE OF HEALTH Summit to be held in Bratislava and to contribute new judging categories for the next GCC patient experience event in 2019. Looks like some great opportunities ahead for company.